If you have any questions about the item or have any personal requirements about the garment, please do not hesitate to send us a message, our team is available 24/7, or check out our shop policy. Check out our website and instagram page for more updates on our work process and upcoming projects.
We love to work individually for every customer and are able to fulfil all personal requests and changes for every garment. Please use the size chart we listed below or send us your body measurements and we will make an individual custom fit for you. We do not charge extra for item personalization. If you cannot find your color amongst the options, we are happy to provide you with different samples and variations of the closest we can get for you.Please keep in mind that images of colors and cartels may differ, due to specifics of monitoring settings. If you are uncertain about the appearance of a particular color, ask us right away and we will clear all doubts. Without it we cannot fill in the bill of lading and it will take longer to receive your item. Please note that custom orders may take longer as it requires additional time and special attention.
North america 13 work days. There might be delays due to custom procedures and holidays for which we cannot take responsibility. Customer satisfaction is our main goal.
However, if you are not fully satisfied with our item, there are several ways we can resolve the situation. If you wish to return a garment, the item has to be unworn and in perfect condition, with labels attached and in original packaging.
When taking measurements is best if someone else is doing it, so inaccuracies are avoided. Please do not measure over clothing. Please note that we work with body measurements (adjusting the pattern to body width), if you are sending measurements of garments leave us a note or let us know via message. Bust- make sure you are wearing a bra on and wrap around the chest properly. Remember that the bra size is different bust line.
Waist- make sure you are standing straight and wrap around your upper waist line. It is located 1 inch above the belly button and remain relaxed, while keeping the tape measure comfortably loose. Hips- the hip line is located on the broadest part of the upper part of the leg and the buttock, which also has to be levelled parallel to the floor. Waist to hem- distance between waist and desired length of the garment.Shoulder to hem- distance between the outer part of the shoulder to desired length of the garment. Sleeve- distance between the outer part of the shoulder and the wrist. Please note we do personal customization and are happy to work with your body measurements. However, if you prefer standard size chart, please go through carefully the sizes below and chose the closest to you, so we can avoid future misunderstandings.
Size xxs (us 00, eu 28, uk 2, german 34, italian 36, french 32, russian 38, japan 1). Bust: 78 cm 31 inch. Waist: 60 cm 24 inch. Hips: 86 cm 34 inch. Size xs (us 0-2, eu 30-32, uk 4-6, german 34-36, italian 36-38, french 32-34, russian 38-40, japan 3-5).Bust: 82-84 cm 32-33 inch. Waist: 63-66 cm 25-26 inch. Hips: 89-91 cm 36-35 inch. Size s (us 4-6, eu 34-36, uk 8-10, german 36-38, italian 40-42, french 36-38, russian 42-44, japan 7-9). Bust: 86-89 cm 34-35 inch.
Waist: 69-71 cm 27-28 inch. Hips: 94-97 cm 37-38 inch. Size m (us 8-10, eu 38-40, uk 12-14, german 40-42, italian 44-46, french 40-42, russian 46-48, japan 11-13).Bust: 91-94 cm 36-37 inch. Waist: 74-76 cm 29-30 inch. Hips: 99-102 cm 39-40 inch. Size l (us 12-14, eu 42-44, uk 16-18, german 42-44, italian 46-48, french 42-44, russian 48-50, japan 15-17). Bust: 98-102 cm 39-40 inch. Waist: 80-84 cm 32-33 inch. Hips: 105-109 cm 42-43 inch. Size xl (us 16-18, eu 46-48, uk 20-22, german 46-48, italian 50-52, french 46-48, russian 52-54, japan 19-21). Bust: 105-109 cm 42-43 inch.
Waist: 88-91 cm 35-36 inch. Hips: 113-117 cm 45-46 inch.
Size 2xl (us 20-22, eu 50-52, uk 24-26, german 50-52, italian 54-56, french 50-52, russian 56-58, japan 23-25). Bust: 114-119 cm 45-47 inch.
Waist: 96-102 cm 38-40 inch. Hips: 122-127 cm 48-50 inch. Size 3xl (us 24-26, eu 54-56, uk 28-30, german 52-54, italian 58-60, french 54-56, russian 60-62, japan 27-29).Bust: 124-132 cm 49-52 inch. Waist: 107-114 cm 42-45 inch. Hips: 132-140 cm 52-55 inch. Size 4xl (us 28, eu 58, uk 32, german 56, italian 62, french 58, russian 64, japan 31).
Bust: 142 cm 56 inch. Waist: 127 cm 49 inch. Hips: 150 cm 59 inch. This item is made of cold wool.